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Tuesday, May 17, 2022

Ikeja Electric moves to raise tariff on its Akute feeder customers

By Oludare Mayowa

Ikeja Electric said it has approached the Nigerian Electricity Regulatory Commission (NERC) to approve tariff upgrades for consumers on its Akute feeders, which could be done any time soon.

According to an official of the distribution company Lanre Yusuf in a zoom meeting with consumers, those on the feeder are being put on notice on the intending plan to increase tariff.

“Before the end of the month, we should be able to get clarification from NERC and subsequently we shall notify customers on the next line of action,” Yusuf said.

He said the planned increase in tariff was against the backdrop of improving suppliers to the areas covered by the feeders and in line with the tariff structure by the regulatory agency.

He said the distribution company will continue to strive to improve its service to consumers and ensure efficient service delivery.

Akute Feeder serves people around OPIC to Arepo along Lagos-Ibadan Expressway in Ogun State and other parts of Lagos under the Ikeja Electric coverage.

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Though many consumers complained about outrageous estimated billing, the distribution company assured them that it will revisit some of the customer’s complaints.

Some of the customers complained that the IKEDC was piling on crazy estimated bills for those who apply for metering without providing meters for them, causing them more pain.

Many of those who are without meters said they were served N74,000 estimated bill in a month, which they considered outrageous and crazy compared to the level of supply.

They also complained about delays in metering their areas, especially those who claimed to have applied for meters since July last year.

It was also alleged that the electricity firm was not responding to petitions from customers over lack of adequate response to their request on transformers to boost power supply.

Some customers in Arepo complained that IKEDC had installed a transformer in their areas for over a year but has refused to energize it, causing more pains to consumers in the areas of coverage.

However, Yusuf said the company will soon attend to such complaints without providing a specific timeline for the resolution of the complains.

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