Fidelity Bank Mobile App down, asks customer to use other channels
Fidelity Bank in a message to its customers on Sunday said its web and Mobile App is experiencing intermittent service disruptions.
In the communications, the lender said advised its customers to utilise other virtual channels, such as POS, ATM and mobile *770# to carry out their banking transactions.
“We are currently experiencing service downtime on Online Banking and Ivy. Kindly bear with us as we work towards restoring service on these platforms,” the lender said in the message.
Poor internet continued to impact negatively businesses In Africa’s biggest economy as telecoms companies struggle with poor infrastructure and high operational cost.
Analysts said dollar shortage may have compounded the woes of some of the telecoms companies and many of them queue for months to purchase foreign exchange on the domestic market without being successful.
The Central Bank of Nigeria (CBN) is currently ratio dollar to end-users in the face of dwindling foreign exchange inflow due to sharp drop in global oil prices.
Nigeria’s foreign exchange reserves have dropped more than 6 percent year-to-date as offshore portfolio investors dumped Nigerian debt and equity and move to repatriate their fund back to their home countries.