September 27, 2020
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Ecobank Nigeria offers customers cardless ATM cash withdrawal app

By on August 6, 2020 0 117 Views

Ecobank Nigeria on Thursday said it has activated its cardless withdrawal concept, Xpress Cash to enable its customers to withdraw cash from its ATM using only their mobile phone.
In a statement, the bank said Xpress Cash will enable customers and non-customers to withdraw cash without the usual ATM card by generating an e-token by an account holder via the bank’s USSD code *326# or mobile app, Ecobank Mobile.
The solution, the bank said is seamless, secure and is driven by the generation of e-token that can be sent to customers, non-customers and even people without a bank account for cash withdrawal at all Ecobank ATMs nationwide.
Olukorede Demola-Adeniyi, Ecobank Head of Consumer Banking said; “Digital payments are fast evolving. Customers want seamless experience across channels. We are committed to providing suitable options for our customers. Forgetting your card at home should not be a showstopper when you need cash.”
Demola-Adeniyi said the concept recognises the needs of the unbanked. In her words “With Xpress Cash, our customers can send money to their loved ones who are not even banked. You can send money to your domestic servants or unbanked staff just by generating a code and sharing the code.”
“As a bank, we are not only keen to make our services accessible but also affordable. Xpress Cash attracts only a flat charge of N50. Our USSD code, *326# offers zero session charges; and transfers of N5000 or less using our digital channels are absolutely free of charge.
“Also, people abroad who need to send money to their loved ones can do so without paying transfer charges using the Rapidtransfer app,” she said.

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