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CBN directs banks to obtain social media handles of their customers and other details

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The Central Bank of Nigeria (CBN) has mandated that financial institutions obtain the social media handles, e-mail addresses, telephone numbers, residential addresses, and more details of their customers.

This forms part of its new customer due diligence regulations and is a bid to further deepen the identification process in the banking system. The regulatory bank disclosed this in its newly released ‘(Customer Due Diligence) Regulations, 2023’ document.

The CBN stated that its new regulation was created to provide additional customer due diligence measures for financial institutions under its regulatory purview.

“To provide additional customer due diligence measures for financial institutions under the regulatory purview of the Central Bank of Nigeria to further their compliance with relevant provisions of the Money Laundering (Prevention and Prohibition) Act (MLPPA), 2022, the Terrorism (Prevention and Prohibition) Act (TPPA), 2022, the Central Bank of Nigeria (Anti-Money Laundering, Combating the Financing of Terrorism, and Countering Proliferation Financing of Mass Destruction in Financial Institutions) Regulations, 2022 (CBN AML, CFT, and CPF Regulations) and international best practices.

“And enable the CBN to enforce compliance with customer due diligence measures in line with the CBN AML, CFT, and CPF Regulations.”

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Under its customer identification column, the banking regulator stated that financial institutions must identify their customers (whether permanent or occasional, and whether natural or legal persons or legal arrangements) and obtain the following information:

“For individuals: legal name and any other names used (such as maiden name), permanent address (full physical address), residential address (where the customer can be located), telephone number, e-mail address, and social media handle; date and place of birth; Bank Verification number; Tax Identification number; nationality; occupation; public position held; and name of employer.”

It was further noted that an individual must have an unexpired passport, national identification card, residence permit, social security records, or driver’s license.

As part of the requirement, it added, “Type of account and nature of the banking relationship, signature, and politically exposed person status.

The document also had separate requirements for legal persons and legal arrangements. According to the CBN, the regulations will apply to all financial institutions under its purview.

(omayowa@globalfinancialdigest.com; Newsroom: +234 8033 964 138)

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