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Apple is down: Users complain of being unable to access a host of tech giant’s services

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Apple has suffered a massive outage on Monday, leaving thousands of users unable to access its services.

According to Down Detector, a website which monitors website outages, thousands of people complained of having issues from around 16:30 GMT (11:30 ET).

More than 4,000 users reported problems accessing Apple Music, while nearly 4,000 reported problems with iCloud.

Users have also had issues with the App store, Find my iPhone, Apple Maps, iTunes and iMessage and Apple TV.

It is also understood that Apple’s corporate and retail internal systems are down, according to Bloomberg journalist Mark Gurman, which he said was “limiting remote work and retail operations like product pick-ups and repairs.”

It is currently unclear what is causing the outage.

Apple’s status page shows that it is experiencing outages with 11 services: App store, Apple Arcade, Apple Music, Apple TV Plus, iTunes, Podcasts, Radio, Apple Business Manager, Apple School Manager, Device Enrollment Program, and Schoolwork.

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The tech giant later updated this to say that the latter four were available again, but iCloud Calendar, iCloud Contacts, iCloud Mail, and iCloud Private Relay were affected.

It said Apple was investigating the issue and services may be slow or unavailable.

The company is yet to comment on the problem, but it is believed to be a global issue, with users complaining in both the US and UK.

It has responded to some affected users on Twitter, after many took to the social media platform to vent their frustration.

One wrote: “Apparently iMessage is down cause nobody can send media.. apple? what’s going on.”

Another added: “I’m going to assume that the server for Apple Maps went down because I’m steady trying to put in the address for my next on-site and it’s saying that the server can’t be reached.

“So I guess I will use Waze to get there.”

Down Detector gets network status updates from various sources including social media and reports submitted to its website.

Most of the problems have been reported in major cities such as London, Manchester and Nottingham in the UK, and New York and Los Angeles in the US.

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