By Samuel Bankole
Access Bank, United Bank for Africa (UBA), Fidelity Bank, and Ecobank Nigeria have emerged as the most supportive banks for start up in the country, according to a Global Financial Digest survey of a focus group.
The report presented by our partner, ShiftComms stated that the four lenders also emerged as the most friendly and customers centric institutions among the financial institutions in the country.
The survey took into consideration the lenders’ support for new businesses, especially start-ups in terms of credit, innovation and creative social media management in the course of 2020.
The banks were swift in responding to their customers’ requests, complaints and also shunning out fresh and innovative products last year despite the negative impact of the Coronavirus pandemic.
Commenting on the report of the team at ShiftComms, Global Financial Digest Publisher, Oludare Mayowa commended the Corporate Communications team of the listed banks for their support in the course of the year.
He specifically mentioned Abdul Imoyo, the media relation chief at Access Bank, Charles Aigbe, Divisional Head at Fidelity Bank, Ramon Olanrewaju, media and external relations at UBA and Austin Osokpor of Ecobank Media Relation unit for their commitment to support the media industry in the trying time of Covid-19.
The four lenders are listed on the Nigerian Stock Exchange (NSE), with the exception of Ecobank Nigeria which has its parent company ETI listed on the board of the local bourse.
Access Bank has emerged as the biggest lender by customer base since its acquisition of rival Diamond Bank and expansion into some African countries.
The bank is in the process of transforming to Holding Company structure in its innovative measure to stay on top of its business.
For UBA, its pan-African nature had broadened its scope and acceptability with support for Small and Medium Scale Enterprises (SMEs) within the continent.
Fidelity Bank, which just had a seamless change of leadership this year, has consistently remained a strong and innovative lender, especially in support of local businesses.
The bank has remained consistently ahead of its peers since transformed from merchant banking to a universal bank and focus on customer centric approach to lending to small and large ticket businesses.
It support for the local economy remains is unrivaled within the industry as its board continues to employ best hands in the various professional field to stir its affairs.
Ecobank on its part is gradually emerging as a new revelation during the pandemic as the lender deployed innovative digital platforms to meet its customers’ needs.
The lender has taken advantage of its relationship with Ecobank Transnational Incorporation (ETI) to help its customers to tap opportunities in the sub-region to boost their economies.